What is eCommerce?

‘Electronic Commerce (eCommerce)’: A system that offers the opportunity to buy and sell both physical and virtual products and services, online 24/7. eCommerce is much more than just buying and selling online and offers a fully integrated business solution, catering to a wide variety of services, including: Direct and indirect marketing and promotions, automated sales transactions and invoicing, stock management, information management, content sharing and integration, multi-dimensional technology integration, social networking, affiliations, cross-linking, up-selling, and much more.
We will help you find the ideal eCommerce solution to cater to you and your business needs. We can provide you with a basic eCommerce system or assist you with the designing, developing and launching of your eCommerce solution from start to finish. Irrespective of what your eCommerce needs are, Contact Us to see how we can assist you or take a look at our eCommerce solutions:
Another great feature of the eCommerce systems we recommend and develop is that they are Open Source Solutions with GNU, General Public License, or GPL – This does not only guarantee more cost effective design and development solutions, but also more affordable website hosting and maintenance, meaning you get much better value for your money.
Benefits of eCommerce
Marketing, promotions and sales of good and services 24/7, 365 – It’s not just about marketing, it is a fully automated business solution
- B2B or B2C promotions and sales
- A user-friendly and ‘always available’ information portal
- Comprehensive information portal providing the essential details, so that customers do not need to call with regards to information that should be available on your website
- Simple and advanced online searches for information, products & services
- Automated registration and information collection from online users and customers
- Automated sales transactions, payments and e-invoicing – Receive payment prior to dispatch
- Building brand loyalty and reliability
- Expanding your clientele base beyond your geographic limitations
- Reduced expenses with lower over-heads and reductions in the use of physical resources – Resource optimization
- Storage and distribution of goods from areas requiring lower rentals
- Facilitation for customer feedback and reviews
- Newsletter subscriptions for customer updates and special promotions
- ‘Wish lists’ and other features to determine your customer’s preferences
- Much more – The list is only goes on…
Some features our eCommerce solutions can offer you!
Easy viewing of product categories, sub-categories and product views (24/7, 365)
- User-friendly navigation
- Simple and advanced online searches
- Related products or services
- Up-selling of products or services
- Cross-selling of products or services
- Various pricing strategies (i.e. Regular pricing; tiered-pricing; special pricing etc.)
- Advertising banners and other promotional mediums
- Facilitation of featured products or services
- Custom created/ developed options (Attributes) made available for customised ordering (i.e. custom options per product)
- Product comparison feature (i.e. comparing two or more products prior to purchasing)
- Product sorting – Numerous sort options (i.e. by best value, price, name, ascending, descending etc.)
- Grid or list views for products (Predetermined or interchangeable as per customer preference)
- Recently viewed – Recall products automatically added to a ‘Recently Viewed’ list as per a customer’s personal preferences (previous products viewed)
- Easy emailing of product information to friends – Sharing via social marketing
- Account creation, with easy login capabilities
- ‘Wish list’ feature – Customers can add products to a ‘Wish List’ for gift purchases – These can be saved and/or shared with family and friends
- Newsletter subscription
- Customer reviews and ratings (Comments – these can be managed)
- Online polls (customisable) for customer feedback
- Tag clouds and tagging (popular tags)
- Easy adding of products to a customer’s shopping cart
- Quick-linking to a customer’s personal shopping cart
- Easy checkout of products available in customer’s shopping cart
- Language preference selection (optional)
- Currency preferences and automatic conversions (optional)
- Fixed-position, customisable header and footer (easily configured for central administration)
- Information alerts/ RSS (Really Simple Syndication)
- Automated sales transactions and invoicing
- Order updates and delivery tracking
- Much more
Some features our eCommerce solutions can offer you!
Easy viewing of product categories, sub-categories and product views (24/7, 365)
- User-friendly navigation
- Simple and advanced online searches
- Related products or services
- Up-selling of products or services
- Cross-selling of products or services
- Various pricing strategies (i.e. Regular pricing; tiered-pricing; special pricing etc.)
- Advertising banners and other promotional mediums
- Facilitation of featured products or services
- Custom created/ developed options (Attributes) made available for customised ordering (i.e. custom options per product)
- Product comparison feature (i.e. comparing two or more products prior to purchasing)
- Product sorting – Numerous sort options (i.e. by best value, price, name, ascending, descending etc.)
- Grid or list views for products (Predetermined or interchangeable as per customer preference)
- Recently viewed – Recall products automatically added to a ‘Recently Viewed’ list as per a customer’s personal preferences (previous products viewed)
- Easy emailing of product information to friends – Sharing via social marketing
- Account creation, with easy login capabilities
- ‘Wish list’ feature – Customers can add products to a ‘Wish List’ for gift purchases – These can be saved and/or shared with family and friends
- Newsletter subscription
- Customer reviews and ratings (Comments – these can be managed)
- Online polls (customisable) for customer feedback
- Tag clouds and tagging (popular tags)
- Easy adding of products to a customer’s shopping cart
- Quick-linking to a customer’s personal shopping cart
- Easy checkout of products available in customer’s shopping cart
- Language preference selection (optional)
- Currency preferences and automatic conversions (optional)
- Fixed-position, customisable header and footer (easily configured for central administration)
- Information alerts/ RSS (Really Simple Syndication)
- Automated sales transactions and invoicing
- Order updates and delivery tracking
- Much more
Buying process
The list below is an example of the purchasing features (steps) a customer will follow on the frontend when making a purchase through your online store:
- Account creation, with easy login capabilities
- ‘My Cart’ (Customer’s shopping cart)
- Automated checkout process
- Collection of billing information
- Collection of shipping/ delivery information
- Confirmation of shipping/ delivery method
- Provision of payment information and procedures
- Order review & agreement of terms & conditions
- Electronic invoicing through automatically generated emails & account report logging
- Several features on the backend (see backend features in supporting documents) for status updates and auto-response communication to customers with regards to their order/s
- More
Payment options may include
- Cheques (Checks) and Money Orders (EFT & Direct Deposits)
- Google Checkout
- PayPal
- Saved Credit Cards
- Various other third-party payment gateway facilities are available
- Other: Numerous other payment modules are available
What about working on the backend?
eCommerce integration?
*See ‘Supporting Documentation’ (in ‘Additional Information’) for each of the eCommerce products, packages and services for further details.