What is eCommerce?

‘Electronic Commerce (eCommerce)’: A system that offers the opportunity to buy and sell both physical and virtual products and services, online 24/7. eCommerce is much more than just buying and selling online and offers a fully integrated business solution, catering to a wide variety of services, including: Direct and indirect marketing and promotions, automated sales transactions and invoicing, stock management, information management, content sharing and integration, multi-dimensional technology integration, social networking, affiliations, cross-linking, up-selling, and much more.

We will help you find the ideal eCommerce solution to cater to you and your business needs. We can provide you with a basic eCommerce system or assist you with the designing, developing and launching of your eCommerce solution from start to finish. Irrespective of what your eCommerce needs are, Contact Us to see how we can assist you or take a look at our eCommerce solutions:

eCommerce Packages

Another great feature of the eCommerce systems we recommend and develop is that they are Open Source Solutions with GNU, General Public License, or GPL – This does not only guarantee more cost effective design and development solutions, but also more affordable website hosting and maintenance, meaning you get much better value for your money.

Benefits of eCommerce

Marketing, promotions and sales of good and services 24/7, 365 – It’s not just about marketing, it is a fully automated business solution

B2B or B2C promotions and sales
A user-friendly and ‘always available’ information portal
Comprehensive information portal providing the essential details, so that customers do not need to call with regards to information that should be available on your website
Simple and advanced online searches for information, products & services
Automated registration and information collection from online users and customers
Automated sales transactions, payments and e-invoicing – Receive payment prior to dispatch
Building brand loyalty and reliability
Expanding your clientele base beyond your geographic limitations
Reduced expenses with lower over-heads and reductions in the use of physical resources – Resource optimization
Storage and distribution of goods from areas requiring lower rentals
Facilitation for customer feedback and reviews
Newsletter subscriptions for customer updates and special promotions
‘Wish lists’ and other features to determine your customer’s preferences
Much more – The list is only goes on…

Some features our eCommerce solutions can offer you!

We have various product or service profile types that can be created to provide for a diverse product and service offering. There are a wide range of software and marketing solutions available to optimise the sale of your products or services via your eCommerce store. Some of our eCommerce features include:

Easy viewing of product categories, sub-categories and product views (24/7, 365)

User-friendly navigation
Simple and advanced online searches
Related products or services
Up-selling of products or services
Cross-selling of products or services
Various pricing strategies (i.e. Regular pricing; tiered-pricing; special pricing etc.)
Advertising banners and other promotional mediums
Facilitation of featured products or services
Custom created/ developed options (Attributes) made available for customised ordering (i.e. custom options per product)
Product comparison feature (i.e. comparing two or more products prior to purchasing)
Product sorting – Numerous sort options (i.e. by best value, price, name, ascending, descending etc.)
Grid or list views for products (Predetermined or interchangeable as per customer preference)
Recently viewed – Recall products automatically added to a ‘Recently Viewed’ list as per a customer’s personal preferences (previous products viewed)
Easy emailing of product information to friends – Sharing via social marketing
Account creation, with easy login capabilities
‘Wish list’ feature – Customers can add products to a ‘Wish List’ for gift purchases – These can be saved and/or shared with family and friends
Newsletter subscription
Customer reviews and ratings (Comments – these can be managed)
Online polls (customisable) for customer feedback
Tag clouds and tagging (popular tags)
Easy adding of products to a customer’s shopping cart
Quick-linking to a customer’s personal shopping cart
Easy checkout of products available in customer’s shopping cart
Language preference selection (optional)
Currency preferences and automatic conversions (optional)
Fixed-position, customisable header and footer (easily configured for central administration)
Information alerts/ RSS (Really Simple Syndication)
Automated sales transactions and invoicing
Order updates and delivery tracking
Much more

Some features our eCommerce solutions can offer you!

Easy viewing of product categories, sub-categories and product views (24/7, 365)

User-friendly navigation
Simple and advanced online searches
Related products or services
Up-selling of products or services
Cross-selling of products or services
Various pricing strategies (i.e. Regular pricing; tiered-pricing; special pricing etc.)
Advertising banners and other promotional mediums
Facilitation of featured products or services
Custom created/ developed options (Attributes) made available for customised ordering (i.e. custom options per product)
Product comparison feature (i.e. comparing two or more products prior to purchasing)
Product sorting – Numerous sort options (i.e. by best value, price, name, ascending, descending etc.)
Grid or list views for products (Predetermined or interchangeable as per customer preference)
Recently viewed – Recall products automatically added to a ‘Recently Viewed’ list as per a customer’s personal preferences (previous products viewed)
Easy emailing of product information to friends – Sharing via social marketing
Account creation, with easy login capabilities
‘Wish list’ feature – Customers can add products to a ‘Wish List’ for gift purchases – These can be saved and/or shared with family and friends
Newsletter subscription
Customer reviews and ratings (Comments – these can be managed)
Online polls (customisable) for customer feedback
Tag clouds and tagging (popular tags)
Easy adding of products to a customer’s shopping cart
Quick-linking to a customer’s personal shopping cart
Easy checkout of products available in customer’s shopping cart
Language preference selection (optional)
Currency preferences and automatic conversions (optional)
Fixed-position, customisable header and footer (easily configured for central administration)
Information alerts/ RSS (Really Simple Syndication)
Automated sales transactions and invoicing
Order updates and delivery tracking
Much more

Buying process

The list below is an example of the purchasing features (steps) a customer will follow on the frontend when making a purchase through your online store:

Account creation, with easy login capabilities
‘My Cart’ (Customer’s shopping cart)
Automated checkout process
Collection of billing information
Collection of shipping/ delivery information
Confirmation of shipping/ delivery method
Provision of payment information and procedures
Order review & agreement of terms & conditions
Electronic invoicing through automatically generated emails & account report logging
Several features on the backend (see backend features in supporting documents) for status updates and auto-response communication to customers with regards to their order/s
More

Payment options may include

Cheques (Checks) and Money Orders (EFT & Direct Deposits)
Google Checkout
PayPal
Saved Credit Cards
Various other third-party payment gateway facilities are available
Other: Numerous other payment modules are available

What about working on the backend?

There are several back-end store features that allow you or other authorized users to manage content (CMS) and process orders, as per your allocated permissions, roles and responsibilities – Role-based security.

eCommerce integration?

We provide extremely flexible and powerful eCommerce solutions that can cater to almost any business model. All our website solutions can be integrated with third-party products such as ‘Social Networking’ solutions (i.e. Facebook, Twitter, LinkedIn etc.) and the like.

*See ‘Supporting Documentation’ (in ‘Additional Information’) for each of the eCommerce products, packages and services for further details.